Privacy Policy

BizMusey On Hold respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains what information we may collect when you visit or purchase from the BizMusey On Hold website, how we use that information, and how it may be handled by the service providers that support our website and payment processing.

Information We Collect

When you purchase Music on Hold from BizMusey On Hold, we may collect information you provide during the ordering process, including:

Your name
Business name
Business address
Email address
Contact details
Details relating to your purchase

We collect only the information reasonably required to process your order, provide your download and prepare your BizMusey On Hold licence.

How We Use Your Business and Address Details

Your business name and address are used primarily to identify the business to which the purchased Music on Hold licence applies and to generate the licence certificate supplied with your track/s or album/s.

We may also use your contact details to:

Confirm and fulfil your order
Provide access to your purchased download
Send your licence or order-related information
Respond to questions or provide customer support
Meet accounting, taxation, legal or regulatory requirements

We do not sell your personal information.

Payment Information

BizMusey On Hold does not store your credit card or payment card details.

Payments are processed securely by Stripe.

Your payment information is provided directly to Stripe and is handled in accordance with Stripe's own privacy and security practices.

We may receive limited information from Stripe relating to a transaction, such as confirmation that payment was successful, the amount paid, transaction details and information required for accounting or customer support. We do not receive or retain your complete payment card details.

Wix

The BizMusey On Hold website is hosted on the Wix platform.

Wix provides the website infrastructure, online store and related services that allow us to offer our products to you.

As part of operating the website, Wix may process information such as your IP address, browser and device information, website activity and information you submit through the site. Wix may process and store information using its systems and service providers in a number of countries.

Cookies and Website Analytics

Like most websites, BizMusey On Hold may use cookies and similar technologies to operate the website, remember preferences, maintain security and understand how visitors use the site.

Some cookies are necessary for the website and online store to operate correctly. Other cookies or analytics technologies may be used subject to your choices and the settings available through our cookie or privacy controls.

Third-party services used with the Wix website may also place cookies or use similar technologies according to their own privacy policies.

How We Share Information

We only share information where reasonably necessary to operate the BizMusey On Hold service.

This may include service providers such as:

Wix, which hosts and operates the website and online store
Stripe, which securely processes payments
Service providers involved in website hosting, email delivery, accounting, security or technical support

We may also disclose information where required by law or where reasonably necessary to protect our legal rights.

We do not sell or rent customer information to third parties.

Licence Information

Information printed on or associated with your BizMusey On Hold licence, including your business name and relevant business details, is used to identify the licensed business and document the permitted use of the purchased music.

This information is not used for unrelated purposes.

How Long We Keep Information

We retain customer and transaction information for as long as reasonably necessary to:

Provide your purchased product and licence
Maintain business and accounting records
Respond to customer enquiries
Establish or verify licensing rights
Meet legal, taxation and regulatory requirements

We do not retain complete payment card information.

Security

We take reasonable steps to protect the personal information we hold against unauthorised access, loss, misuse or disclosure.

Our website and online store are provided through Wix, and payments are processed through Stripe using their respective security systems.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

International Customers

BizMusey On Hold may sell music to businesses in Australia and other countries.

As a result, information may be processed by service providers located outside your country, including Wix and Stripe, in accordance with their respective privacy practices and applicable laws.

Accessing or Correcting Your Information

If you would like to request access to personal information we hold about you, correct inaccurate information, or ask a question about how your information is handled, please contact us.

Where applicable, you may also ask us to delete personal information that is no longer required to be retained for legal, accounting, licensing or other legitimate business purposes.

Marketing Communications

We will not add you to marketing communications simply because you purchase a Music on Hold track unless you have separately agreed to receive marketing communications where consent is required.

If you choose to subscribe to marketing communications, you may unsubscribe at any time using the unsubscribe option provided in those communications.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements or privacy practices.

The current version will be published on this website with the date of the latest update.

If you have any questions about this Privacy Policy or the personal information we hold about you, please contact:

BizMusey On Hold

Email: hello@bizmuseyonhold.com
Website: bizmuseyonhold.com